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Objective: In this course the students get an overview on theories and concepts of performance management with regard to nonprofit organisations and social enterprises.

The main focus is on the following questions: (1) How can we measure nonprofit organisation (npo) performance?  (2) What makes a npo a high-performing organisation? (3) How do nonprofits control their performance?

Course plan: The course is a mix of lecture and case study groupwork. It is based on selected articles from textbooks and international journals with a mid-term exam. Students join groups of 3-5 participants and choose a nonprofit organisation/social enterprise example from a wide range of subsectors (e.g., charities, sports associations, museums, universities, …) of the Third Sector and analyse its performance management system. The results have to be presented in a mid-term presentation and in the final presentation in the last semester week.

Participation at the first lecture (February 19th) is mandatory. Anyone who is not present at the first lecture will not be admitted to the course. If you are unable to attend, please inform me before February 19th (markus.gmuer@unifr.ch).

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